aero tucan aero taxi service

Information of passenger

Important information for your flight and safety

AEROTUCÁN appreciates your cooperation in providing you with better service and protecting your property.

ADULTS must present official identification (IFE, Passport or Driver’s License), MINORS or CHILDREN must also present identification (Passport, school ID, birth certificate or vaccination card). The company reserves the right to deny boarding if this requirement is not met.

Prohibited articles:
Firearms, replicas or imitations of firearms, components and/or parts of firearms, guns used for distress signals, toy guns of all types, pointed or sharp-pointed weapons capable of causing injury, whether made of metal or any material capable of being used as a powerful weapon.

Chemical and/or toxic substances:
The following items may not be checked in baggage: Explosives, including detonators, fuses, grenades and mines. Gases: propane, butane, filmable liquids, radioactive substances, including magnesium, lighters, pyrotechnic fires. Organic oxides and peroxides, including chlorines, car repair tools, car repair items, toxic substances, poison, infected blood, radioactive material. Corrosives including mercury, car batteries, fuel system cars.

Smoking is not permitted in any area of Aerotucan aircraft, otherwise the passenger will be subject to the respective sanctions and penalties.

Cell phones:
Cell phones, personal electronic devices with wireless connection may only be carried in hand bags and will have to be turned off when the aircraft signals indicate or the crew does so. They may not be used during the flight

Animals or pets:
They are accepted as long as they are in their cages and have the respective vaccinations (present vaccination booklet). A service charge will apply.

Use of electronic devices on board:
The use of equipment such as: iPod, Cellular and Mp3, are allowed, however, during takeoff and landing all equipment must remain turned off and stowed. Please follow the crew’s instructions.

Privacy Policy
Based on articles 15 and 16 of the Federal Law of Protection of Personal Data in Possession of Individuals we inform you that Aerotucán Aerotaxis de México S.A. de C.V., is responsible for collecting your personal data, the use given to them and their protection. Your personal information will be used for the following purposes: to provide the services and products you have requested, notify you about new services or products that are related to those already contracted or acquired, communicate changes in them, develop studies and programs that are necessary to determine consumer habits, conduct periodic evaluations of our products and services in order to improve the quality of them, evaluate the quality of service we provide, and in general, to comply with the obligations we have contracted with you. For the aforementioned purposes, we need to obtain the following personal data:

Full name
Telephone number and/or cell phone number
E-mail address
Facebook, Twitter and/or Linkedin ID
RFC and/or CURP


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